FAQs

No. We provide a free home survey with a no-obligation quotation.

Absolutely not.  We will provide you with free advice and a no-obligation quotation.  Our trained lift consultant will come to your home and discuss with you what kind of lift that is the best for you.  They will talk to you about the installation process, and answer any questions you might have. You are under no obligation to purchase a lift after you receive a written quotation.

We offer a range of lifts, all of which are tailored to your specific needs which means prices vary. However we offer a free, no-obligation and consultation from a trained lift consultant.

Delivery of your lift will depend on the type of lift you have ordered.  Our trained lift consultant will discuss and agree delivery and installation dates with you as part of the no-obligation quotation.

We have a wide range of accreditations, awards and memberships. We ensure that all our products meet the highest standards and regulations. For further information please see our About Pollock page.

Yes. We offer Wheelchair specific options for our Residential Elevator, home Lift and Bespoke Home Lifts.

Yes. We help many of our customers ‘future proof’ their homes so they can maintain their independence and continue to live in the homes they love.

Our Home Lifts have been designed to have a small footprint so they take up the least space possible in your home.

In the event of a power cut all our domestic lifts are equipped with a battery back-up facility. This is included as standard with all our lifts and will allow the lift to gently descend to the lower level.

All our lifts are whisper quiet.

All our lifts includes a 12 months parts and labour warranty.

If your lift stops for any reason, please contact us +44 (0)28 9336 8167  to speak to our customer helpdesk.

Call 0800 470 0440 or email us to order your free Pollock Lifts information pack.

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For more information please call 0800 470 0440